Policies & Conditions

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GENERAL

12- All winnings from accepted wagers will be credited as soon as possible to the clients betting account once an official result has been published. These amounts may be used to place further wagers or a request for withdrawal may be made.

Withdrawals will only be sent to the named account holder. All account holders must state their full name, PIN, password and security details when requesting a payout.

Any client requiring a company check must state his/her mailing address. The Company accepts no liability for loss of checks sent to this stated address. Similarly, should a client require a refund sent by bank wire, the client must provide all necessary banking details. The Company accepts no liability for loss of bank wire refunds should the account holder provide any inaccurate banking information.

Withdrawals will usually be issued the same day (seven days a week) after request. Except Western Union which must be requested between 8:00 AM and 2:00 PM

13- Clients cannot transfer funds between accounts (e.g. to a friends account), except in exceptional circumstances, where agreed with the company. The Company in its discretion may require written consent by both transferor and transferee. In the event of such a transfer taking place an administration charge would be levied.

14- At the player's request He or She may terminate the agreement between BetPlatinum  and the user. If deemed necessary BetPlatinum reserves the right to revoke the agreement between the user and BetPlatinum.

15- In providing a high level of service to each client, BetPlatinum expects in return a similar level of integrity and respect from each account holder. The Company reserves the right to terminate its business relationship with a client at any time and without obligation of justifying the decision to do so (all funds in the account will be forwarded). Without limiting the foregoing, the Company reserves the right to close or restrict a client account if the client does not adhere to any rules. The Company's policy is to immediately close a client account, and take whatever further action deemed necessary.